UTILITY RETAIL SYSTEM
An Energy Platform® Application
THE FUTURE OF ENERGY RETAIL
DIGITAL TRANSFORMATION
Energy Retailers are facing a digital transformation that is disrupting markets across the world. This transformation is reshaping how businesses operate and raises the standard on consumer expectations.
The Utility Retail System automates the entire customer journey, spanning from initial account onboarding to ongoing account management, contract renewals, and contract termination. Members of the operations team have a comprehensive overview of the entire process, allowing them to efficiently manage individual accounts and contracts as needed.
Billing calculations and invoicing are at the heart of the Utility Retail System. This encompasses the automated scheduling and processing of various components, including Energy Products, third-party charges, rebates, and promotional programs, all of which are executed based on the configured account settings.
The end-to-end billing process operates seamlessly without the need for manual intervention, streamlining the entire workflow for maximum efficiency and accuracy. This includes automated handling of bill generation, payment processing, and record-keeping, ensuring a hassle-free experience for both customers and operators
TO LEARN MORE ABOUT HOW WE CAN SPEED UP YOUR DIGITAL TRANSFORMATION.
Speak with one of our Product Managers and schedule a demo of The Energy Platform.